System Support Co-ordinator

Llansamlet
£20k per annum
Full time
30.06.22

Due to the company’s continued expansion, we have an exciting new opportunity for a System Support Co-ordinator to join the team. The role will be based within our Helpdesk Department, which is the central communication and support hub for our clients and staff alike.

Processing and responding to a variety of customer enquiries via the Company IT systems.
Gathering data from the Operational Team in order to prepare and issue monthly customer service reports to a range of clients.
Provide support, maintain and manage the company’s IT Systems, such as Ezitracker, Zendesk, iAuditor, Adobe DC Pro, BT cloud, Word Press, Social Values Portal and the client portal.
Providing administration support to all departments and supply analytic data where necessary.

For more information or to apply for this role please contact us on 01792 284450 or email info@betterjobsbetterfutures.wales.